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KEPRO - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!

KEPRO is committed to providing access to all individuals seeking information on its website. To provide this information, the KEPRO website has been designed to comply with Section 508 of the U.S. Rehabilitation Act.

Section 508 requires that all individuals with disabilities have access to and use of information and data comparable to that provided to individuals without disabilities, unless an undue burden would be imposed.

When documents are presented on our website in PDF and other file formats, KEPRO endeavors to provide text equivalents and/or make such content accessible according to the guidelines set forth by the creators of those formats.

Attn: Webmaster
5700 Lombardo Center Drive, Suite 100
Seven Hills, Ohio 44131

KEPRO.Communications@hcqis.org (If you have questions about a specific case, please call the toll-free number. KEPRO is not able to receive case-specific information, including medical records, via theĀ e-mail listed above. All questions and information related to cases must be handled through the Helpline. Please do not send personal, protected health information [PHI], such as a medical records, Medicare number, patient/provider name, or additional case follow-up details through this e-mail address. E-mails containing PHI are automatically deleted upon receipt and not viewed by staff or attached to the case in reference.

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