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KEPRO - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!

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KEPRO Beneficiary Helpline: 1-888-319-8452

New England Quality Innovation Network-Quality Improvement Organization (NE QIN-QIO) - Can assist with patient safety concerns.
Older Adult Services - Can assist with services for the aging community.
Connecticut State Department of Public Health - Can assist with complaints against healthcare facilities or individual practitioners.
Long Term Care Ombudsman Program - Can assist with nursing home questions and concerns.
Senior Medicare Patrol - Can assist with Medicare fraud concerns.
Senior Health Insurance Program - Can assist with health insurance questions and counseling.




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