We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!
Kepro Beneficiary Helpline: 1-888-317-0751
Local Phone: 813-280-8256
*A TTY (teletypewriter) is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate.
Health Services Advisory Group (QIN-QIO) - For additional resources regarding targeted health conditions and healthcare-acquired conditions.
resources for hurricanes (and other natural disasters)
CMS Emergency Response and Recovery Website - Information on how the Centers for Medicare & Medicaid Services (CMS) is working with providers to make sure that the health care of beneficiaries is minimally impacted by the hurricane.