We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!
Kepro Beneficiary Helpline: 1-888-317-0751
Local Phone: 813-280-8256
*A TTY (teletypewriter) is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate.
Alliant Health Solutions (QIN-QIO) - Can provide resources for various health conditions on their website.
Department of Elder Affairs - Can assist with services for the aging community.
Florida Agency for Health Care Administration - Can assist with complaints against healthcare facilities.
Florida Board of Medicine - Can assist with complaints against healthcare practitioners.
Senior Medicare Patrol - Can assist with Medicare fraud concerns.
Florida Department of Elder Affairs' SHINE (Serving Health Insurance Needs of Elders) Program - Can assist with health insurance questions and counseling.