We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!
KEPRO Beneficiary Helpline: 1-888-319-8452
New England Quality Innovation Network-Quality Improvement Organization (NE QIN-QIO) - Can assist with patient safety concerns.
Department of Health and Human Services - Can assist with services for the aging community.
Maine Department of Health Division of Licensing and Certification - Can assist with complaints against healthcare facilities.
Maine Long Term Care Ombudsman Program - Can assist with nursing home questions and concerns.
Maine Department of Health, Board of Licensure - Can assist with complaints against a healthcare practitioner.
Senior Medicare Patrol - Can assist with Medicare fraud concerns.
Senior Health Insurance Program - Can assist with health insurance questions and counseling.