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Kepro - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!

tennessee

contact information

  1-888-317-0751

Local Phone: 813-280-8256

Toll-free Fax

TTY:* 711

*A TTY (teletypewriter) is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate.

resources

Alliant Health Solutions (QIN-QIO) - Can provide resources for various health conditions on their website.
Senior Medicare Patrol - Can assist with Medicare fraud concerns.
State Health Insurance Assistance Program (SHIP) - Can assist with health insurance questions and counseling.
Tennessee Commission on Aging and Disability - Can assist with services for the aging community.
Tennessee Department of Health - Can assist with complaints against healthcare facilities and practitioners.
Tennessee Long-Term Care Ombudsman - Can assist with nursing home questions and concerns.

general resources

Atom Alliance (QIN-QIO) - For additional resources regarding targeted health conditions and healthcare-acquired conditions.
Senior Medicare Patrol - Can assist with Medicare fraud concerns.
State Health Insurance Assistance Program (SHIP) - Can assist with health insurance questions and counseling.
Tennessee Commission on Aging and Disability - Can assist with services for the aging community.
Tennessee Department of Health - Can assist with complaints against healthcare facilities and practitioners.
Tennessee Long-Term Care Ombudsman - Can assist with nursing home questions and concerns.





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