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Check Your Case Status We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome! |
Important Announcements:
- Attention healthcare providers – KEPRO’s fax number recently changed. Please review the medical record request carefully and use the fax number listed.
- During the current COVID-19 situation, please know that KEPRO’s BFCC-QIO services remain available. KEPRO staff will be working remotely away from our offices. To help avoid any delays with cases, we are asking providers to please submit all medical records electronically by faxing instead of mailing copies of paper records.
- COVID-19 information for healthcare providers:
- KEPRO Special Bulletin
- CMS Virtual Toolkit to help you stay up-to-date on CMS materials
- 3/13 CMS press release announcing new measures to protect nursing home residents
- 3/30 CMS press release revealing regulatory changes to help the healthcare system address the patient surge
- CMS Fact Sheet with waiver information, including guidance on the three-day hospital stay prior to admission to a skilled nursing facility
- CMS guidance on the delivery of beneficiary notices
- CMS Current Emergencies website with the latest CMS Memos
- Nursing Home Best Practice Toolkit for COVID-19
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Use this tool for appeal cases with the following case ID format: 2019MMDD_appeal number_patient’s first and last initial Appeal Case ID Example: 20190714_23_JD |
Use this tool for appeal cases with the following case ID format: Appeal Case ID Example: APL-1234 To get the status for these cases, click on the button below to be directed to the QMARS case status website. |
