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Kepro - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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Kepro has videos for healthcare providers and for people who have Medicare.

Watch Kepro BFCC-QIO videos on YouTube 


important announcement for healthcare providers

  • Effective October 1, 2020, the Centers for Medicare & Medicaid Services (CMS) requires providers to send medical records to Kepro electronically. More information is available at www.keproqio.com/medicalrecords.

Use this tool for appeal cases with the following case ID format:

2019MMDD_appeal number_patient’s first and last initial

Appeal Case ID Example: 20190714_23_JD







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