The Quality Improvement Organization (QIO) Program helps the Medicare program make the quality of care and health outcomes better. Kepro is the Beneficiary and Family Centered Care QIO (BFCC-QIO) for 29 states. As a BFCC-QIO, Kepro helps people who are on Medicare, and their families and caregivers. We help to file quality of care complaints and hospital discharge and skilled service termination appeals. We also offer Immediate Advocacy, which can be useful in specific situations.
Kepro Service Areas
Click on a state below for a contact number and additional resources.
items of interest
For information about the availability of auxiliary aids and services, please visit: http://www.medicare.gov/about-us/nondiscrimination/nondiscrimination-notice.html. This website has been designed to comply with Section 508 of the U.S. Rehabilitation Act. If you have a disability and have trouble accessing information on any of these pages, please call the Helpline.