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We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!
need to learn more about medicare rights?
Take the next step and contact the Outreach Specialist for your state.
As the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for 29 states, Kepro offers services for people who have Medicare.
Learn about Kepro's 3 free BFCC-QIO services for people who have Medicare:
- How to file a quality of care complaint
- How to file a hospital discharge appeal or skilled service termination appeal
- Immediate Advocacy services
Questions? Contact the Outreach Specialist for your state.
schedule a presentation for your groupComplete the form below, and we’ll get in touch about your request.
contact information for outreach specialists
|Outreach Specialist||Service Area|
|Brittny Bratcher-Rasmus, MS, CHES
|Kia Weaver, MPH