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Schedule a Speaker We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome! |
Need to learn more about Medicare Rights?
Take the next step and schedule a presentation for your group. Fill out your information below, and we’ll get in touch to come speak with you. Learn about how to file a quality of care complaint or a discharge appeal for Medicare beneficiaries. We can also discuss how our QIO staff can provide Immediate Advocacy regarding your Medicare concerns. There are no fees for our presentations.
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Outreach Specialists' Contact Information
Shannon Sheppard, MPH
(216) 396-7539
Shannon.Sheppard@bfcc2.hcqis.org
NM, CO, UT, WY, MT
Brittny Bratcher-Rasmus, MS, CHES
216-396-7541
Brittny.Bratcher@bfcc2.hcqis.org
TX
Tara Cooke, MSG
216-396-7538
Tara.Cooke@bfcc2.hcqis.org
MD, DE, DC, VA, eastern WV, NC
Lucia Shah, MPH, CHES
216-396-7542
Lucia.Shah@bfcc2.hcqis.org
IL, ND, SD, MN, WI
Sylvia Gaddis
216-396-7544
Sylvia.Gaddis@bfcc2.hcqis.org
FL
Nancy Jobe
216-396-7537
Nancy.Jobe@bfcc4.hcqis.org
OK, KS, IA, NE, MO
Kia Weaver, MPH
216-396-7536
Kia.Weaver@bfcc3.hcqis.org
GA, TN, AL, SC
Glenda Thornton
216-339-4775
Glenda.Thornton@bfcc2.hcqis.org
AR, LA, MS
Andrea Plaskett, MPH
216-396-7534
Andrea.Plaskett@bfcc2.hcqis.org
OH, KY, western WV, MI, IN
